Refund policy

Last updated 26 September 2026.

Nothing's on sale yet. This is how returns will work from the first order.

You've got 30 days to change your mind, including if it doesn't fit.

Change of mind

You can send anything back within 30 days of it arriving, and we'll refund the item's price. It needs to be unworn and unwashed, in the condition it arrived. Trying it on at home is fine.

1. Use the contact page (karmafarmer.co/pages/contact) to tell us your order number and what you're sending back. We'll reply with the return address within two business days.
2. Post it back. You pay the return postage, and we don't refund the original delivery cost.
3. Within five business days of it reaching us, we'll check it and refund the item's price to the card or account you paid with. How soon the refund shows depends on your bank.

Need a different size? Return the one you have for a refund, and order the size that fits.

Faulty, damaged, or not what you ordered

If something is faulty, arrives damaged, or isn't what you ordered, tell us through the contact page, and include your order number and a photo if you can. We'll repair it, replace it, or refund you, and we'll pay the return postage. The 30-day limit doesn't apply here.

Your rights under the Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this policy limits those rights.

Who we are

Karma Farmer is run by Live Life Innovative Pty Ltd, Bridge Street, Sydney NSW 2000, Australia.